The Email with the PDF isn't getting delivered
The email with the PDF link gets sent from
your WordPress server using the WordPress send mail functionality. To ensure your readers get their emails with the PDF link, be sure the following 2 steps have been completed.
1 - Server Setup
Make sure that your server is setup and configured to send mail. You need to check with your hosting company about this.
2 - Inside the PostGopher Leadgen Settings
Normally when Wordpress sends an email it has the
from address of
wordpress@blogdomain.com.
In LeadGen Settings in PostGopher you can change that.
If you put in a completely different domain in the
from address - different to the domain on which your blog resides - this can trigger spam filters etc and therefore, unless your server is
specifically configured to allow this then, 9 times out of 10, your emails will get
blocked by your server and not sent.
The best use of this field is to change the
from address from the default of
wordpress@domain.com to
blognam@domain.com
Test your email delivery
If the email is not "getting through"
- Delete whatever you have in the from address. Be sure to SAVE SETTINGS
- View one of your blog posts/pages that has the PG button on and request the PDF be sent
==>> If you don't get that email, your server is not configured to send emails and you need to use the WP-SMTP plugin (or contact your hosting company again) - If you do get the email, re-enter your from address as blognam@blogdomain.com and try again.
- If that worked and you want to use a completely different domain name - re-enter your from address as blognam@diffdomain.com and try again.
==>> If it fails this time, it is probably due to the domain nominated in the from address.
NOTE
If you are encountering issues with the email functionality of your hosting, we recommend a plugin called WP-SMTP. This allows you to use a Gmail, Yahoo, Microsoft etc email account to send the emails through, thus bypassing the server issues.
(Yes, the plugin hasn't been updated but it works fine for our team - "if it ain't broke.."!).