Subscription Payments to Promote Labs
When you sign up for a subscription payment for one of our products, this is going to be handled by the payment processor not by Promote Labs ourselves.
We mostly use PayKickStart, Jvzoo and Zaxaa - which in turn use your credit/debit.
If you cancel your subscription, we are notified of the cancellation and your account is closed right away. If you want to close your account at the end of your subscription period, please cancel your subscription a couple days before it becomes due.
If your payment fails, the payment processor will retry. To find out about more about the procedure, please contact the payment processor. If the payment processor is unable to collect the payment, Promote Labs is notified and the account is closed.
- a notification of failed payment, if any, will have been sent by the payment processor not Promote Labs.
- the payment processors do not usually send a "reminder" that a payment is coming due."
Once your account is closed, the items in your dashboard are "gone". If you take out another subscription, you will need to do so with a new email address for your shiny, new account!