Integration with SMTP Mail Servers for TRANSACTIONAL Emails

The transactional emails - welcome email and password reset emails - are, by default sent from the email address: no-reply@productdyno.com

Should you want, you can instead have them appear to have been sent by your own mail server.  To do this you can integrate with your mail server via the SMTP protocol.

In Your Mail Server

First, get this information from your mail server - either directly from your account or, in many cases, via your chosen search engine!

Make a note of the settings required by ProductDyno : see below

In ProductDyno

1

Log in to your account and select Global Integrations->Transactional Emails

2

Click to Add:

3

Complete the fields as per your mail server settings

NOTE: Hardly ever will  the encryption will be "None". Please double check with your email service and choose either SSL or TLS

4

TEST your settings by clicking on the "Test SMTP Connection" button.  If the test doesn't work, check your credentials and encryption settings.  These are usually the culprits!

5

Click SAVE

You can add as many mail server integrations as you need for your products.

Integrate A Product with An SMTP Mail Server

When you add your product to your ProductDyno account, by default, the transactional emails will be sent from no-reply@productdyno.com as shown when you go to the Transactional Emails Integration for the product

To change this you can link your product to one of your Global Integrations in 3 easy steps:

1. Slide the "radio button" to OFF to turn off Using ProductDyno SMTP

2. Now you will see a list of your own mail servers that you have previously added for Transactional Emails in "Global Integrations". Choose from the list.

   (NOTE: "Mailjet" and "My Virgin account" are examples - you will not have these)

   If you see no list - then you have not completed the steps 1-5 above!

3. SAVE!